Data team’s knowledge base distributed across siloed SQL files, BI dashboards, JIRA tickets.

Ad-hoc questions coming mainly from the customer success team take up to 2 weeks to answer by hand-typing SQL code. It also takes weeks of hand-holding to train new data analysts.

All questions (from email, tickets, Slack) and corresponding SQL stored in one place.

The time it takes to train new analysts is reduced from weeks to days. Ad-hoc questions take <1 day to answer on average.